Public folder favorites not updating

22 Apr

I have some issues with a client adding “Public Folders” to favorites within Outlook 2010 (Exchange 2010).

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The Outlook client does not automatically sync public folders with Outlook on the web.It is another symptom and might not be the corruption. Rename the original config file back to it’s old name and open Outlook.Looking in this file for the answer is fruitless as it seems Outlook does not read from this file, it writes it out to the file system when you exit Outlook. The testing I have done seems to indicate that this fixes the issue and retains the shared Calendars and all other settings.You right click the Public folder and select “Add to Favorites” , it prompts for a name and then appears to add it, but it does not actually appear in the list.The common answer to this issue is that the file in “C:\Users\username\App Data\Roaming\Microsoft\Outlook” is corrupt and start Outlook with the /Reset Nav Pane switch.